The validation notice and your 30 days
When a debt collector first contacts you about a debt, federal law requires a validation notice identifying the amount, the creditor, and your right to dispute. If you dispute in writing within 30 days, the collector must stop collection activity until it mails you verification of the debt. That written dispute is the single most useful letter in consumer collections — it costs a stamp and it puts the burden back on the collector.
- Send it in writing, not by phone
- Certified mail with return receipt gives you proof
- Ask for the amount, the original creditor, and documentation of the collector's right to collect
- Keep a copy of everything